Helping Wishes Giving Guarantee

The Helping Wishes Giving Guarantee

When you donate through Helping Wishes, you're placing your trust in us — and we don't take that lightly. Every gift, no matter the size, is backed by our commitment to transparency, accountability, and doing right by you.

Your Donation Is Protected

Every donation made on Helping Wishes is covered by our Giving Guarantee. If your contribution is ever misused, misrepresented, or doesn't reach its intended purpose, we'll make it right.

A Full Year of Coverage

Your donation is protected for up to one year from the date you give. If something doesn't feel right, our Trust & Integrity team is ready to step in — no hoops to jump through, no runaround.

Secure Giving, Anywhere in the World

Whether you're giving locally or across the globe, your donation is protected. Our platform uses advanced fraud detection and continuous monitoring to keep every transaction safe and every campaign accountable.

How to File a Claim

  1. Submit a claim — Use our online support form to let us know about your concern.
  2. Describe the issue — Share a brief explanation of why you believe your donation may have been misused.
  3. We investigate — Our Trust & Integrity team will review your claim thoroughly and follow up as needed.
  4. Refund issued — If your claim is approved, a full refund will be processed within 3–10 business days.

We built Helping Wishes to make generosity feel safe. Donate with confidence — we've got you covered.